FAQ
1. Can I return or exchange a dress if it does not fit?
Yes, dresses can usually be returned or exchanged if they meet our return policy requirements. Items must be unworn, unwashed, undamaged, and returned with original tags and packaging.
2. How long does delivery take?
Delivery time depends on your location and selected shipping method. Standard shipping usually takes a few business days, while express shipping may arrive sooner.
3. Do you offer international shipping?
Yes, international shipping may be available depending on your location. Shipping costs and delivery times will be shown at checkout.
4. Can I cancel or change my order after placing it?
Orders can only be changed or cancelled before they are processed or shipped. Please contact us quickly if you need to make a change.
5. Are the colors exactly the same as shown in the photos?
We do our best to display accurate colors, but colors may look slightly different depending on screen settings, lighting, and photography.
6. How can I contact customer support?
You can contact us through our website contact form, email, phone number, or social media channels. Please include your order number for faster service.